September 17 2019 a cadillac cue screen lawsuit alleges the cadillac user experience.
Cadillac srx cue screen cracked.
Been a cadillac lover my whole life.
The cadillac user experience aka cue is cadillac s infotainment system.
A cadillac cue lawsuit is still alive in court but the judge hearing the case dismissed multiple claims that allege the cue cadillac user experience screens fill with spider web patterns.
Would sure be nice if gm replaced or at least offered help.
The lawsuit alleges that the cadillac cue infotainment screen cracks delaminates and takes on a spider web appearance making it impossible to use.
Is the cue on your cadillac looking like there are spider webs in the corner of the touch screen.
Unfortunately the only way to fix this issue is to have the cue replaced.
The class action lawsuit includes customers who purchased or leased the following vehicles equipped with the cadillac cue system.
New class action lawsuit alleges that broken screens can cost over 1200 to repair.
The cue infotainment system found in most 2013 2018 cadillac vehicles has a screen with major design and installation flaws resulting in bubbles cracks and an unresponsive interface.
Is the touchscreen park not working when you go to touch it.
2013 2017 cadillac ats.
Well you re probably facing the issue of a delaminated cue screen.
Just bought my srx in january with about 56k miles.
Seems like an obvious defect.
Touchscreen appears to be about 500 without labor.
Posted on january 19 2020.
Cadillac infotainment screens allegedly appear shattered cracked and delaminated due to defects.